In our most recent customer satisfaction survey, the results confirmed that the technology department’s vote counts a lot when choosing a cafeteria software program. And we are proud to announce that 100% of IT directors that took our survey would recommend Meals Plus to another school district.
“[My favorite part of Meals plus is] the centralized server that we are using through Meals Plus. I now have the capability to view transactions from my desk. When free and reduced applications are completed and updated the information is immediately posted to the schools.” – Robin Taylor, Child Nutrition Director at Elizabeth City-Pasquotank Schools, NC
Because we understand that individual schools have different needs, the Meals Plus Enterprise System is divided into separate modules. Whether you’re a current customer that would like to consider adding additional modules or new to Meals Plus and researching other cafeteria software systems available for your district, our free online product demonstrations show you how we can help streamline your operations.
Each month, our Product Demonstration Calendar is published on our school cafeteria software website with links to register directly for the free webinars. Times and topics vary by date in order to help you accommodate a webinar into your workday. Registration confirmation will be sent via email, as well as reminder emails. Sign up for one, two or all of the demonstrations – there is no limit!
Want to attend a webinar but the scheduled time doesn’t work for you? Email us at firstname.lastname@example.org for this and any other questions you may have and we will make arrangements for a demo at a more convenient time for you. To see this month’s Product Demonstration Calendar, click here.
For parents that want to closely monitor what their children are buying and have the ability to add money to their lunch account online, there’s LunchPrepay.com. Lunch Prepay works with the Meals Plus cafeteria management software and is currently being used by over 100,000 parents in 21 states, plus Puerto Rico and Guam. Earlier this year, we launched the Lunch Prepay Facebook app – the first Facebook app of its kind! Nearly 5,000 parents are currently taking advantage of the convenience of accessing their children’s accounts without having to leave Facebook.
For more on LunchPrepay.com, check out WWAY TV3’s coverage below and for more information, contact us today!
Get to know the members of the Meals Plus Technical Support Staff. Cassie is one of our Technical Account Specialists. After working with Cassie Diane Petermann of ePos Business Solutions said, “Cassie is an outstanding service rep! All of my issues were addressed in a professional and timely manner.”
?How long have you been at Meals Plus? Cassie : I’ve been with Meals Plus a little less than a year but I’ve been working with software and support in various capacities for well… longer than I’d like to say!
TD: What duties and responsibilities does your position entail? C: The majority of my time is spent assisting our Meals Plus customers via the Help Desk. I also travel to schools to train and assist with new installations and ‘going live’ of the software.
TD: What aspects of your position do you enjoy the most? C: I like being able to connect with our customers on a day-to-day basis. Additionally, there’s always something new happening always a new puzzle to solve. It keeps the job exciting!
TD: What do you enjoy doing in your free time? C: I love dogs and enjoy volunteering with a local canine rescue organization. I am a big sports fan too, especially of the St. Louis Rams, Boston Red Sox and Duke basketball. I also enjoy singing and playing guitar, both live and in the studio. My husband and I also tinker on our Toyota trucks in our spare time.
TD: What was your favorite meal when you were in school? C: It was definitely the octagon pizza!
The Meals Plus team includes both a development staff that makes our school cafeteria software user-friendly and a knowledgeable support staff ready to help you when you need it. We want you to have access to any information you may need, whether it’s online user manuals, archived webinars or easy access to our Remote Support. That’s why we have launched our new and improved Meals Plus Tech Support WebSite!
The site is now easier to navigate and has more information available you to at the click of a mouse. Use the “Search” box to easily sort through Help documents, downloads, demonstration videos and more. You can even submit a form to schedule remote or on-site training. Don’t forget to “meet the team” you’ve probably already “met” over the phone!
To check out the site, click here and log in with the same username and password you used at MealsPlus.com!
“Thanks for your continued focus on customer service…your help desk and other resources are invaluable in the daily operation of our school child nutrition program.”
- Kathryn Faulk, Director of Child Nutrition Services, Whiteville City Schools