Meals Plus Help Desk Statistics: May 2017

Meals Plus continues to provide top-notch customer service – and fast!

The Meals Plus Help Desk generates random surveys after each technical support call every month of the year. The results are then analyzed to ensure our customers have the best experience possible.

Here are a couple of the highlights from our May 2017 Customer Satisfaction Survey Results:

  • The average time to answer a support call was only 14 seconds.
  • The average talk time with a customer was just under 10 minutes.

Thank you to the Meals Plus Support Team for their hard work and providing the best customer support in K-12 cafeteria management software!