Meals Plus Help Desk Statistics: November 2017

Meals Plus continues to provide top-notch customer service – and fast!

Each month, Meals Plus generates random surveys after technical support calls to ensure our customers have the best support experience possible.

Here are the results of November 2017’s surveys, and some highlights from the month:

  • The average time to answer a support call was only 51 seconds.
  • The average talk time with a customer was only 10 minute and 27 seconds.

Thank you to the Meals Plus Team for their hard work and providing the best customer support in K-12 cafeteria software!