On October 17th,Greenfield Recorder featured an article highlighting the real-time cost control power that Meals Plus administrative software offers.
Union 38 School District of South Deerfield (MA) was losing more than $107,000 each year in all five of their lunch programs, while using educational dollars to supplement those programs. A July report estimated that the district could save more than $123,000 each year by making many small changes. Changes included transitioning to Meals Plus in the three schools that did not have it already, and ensuring the data from lunch counts, balances due and money collected will be computerized for more efficient record keeping.
“We’re getting more bang for our buck. I can go to sleep at night and say, ‘I did my job, I did my due diligence,’” said Superintendent Lynn Carey.
Check out our administrative software for your cafeteria here, and for the complete Greenfield Recorder article, click here!
Hello – It’s Matt Kennedy from Meals Plus! Last week, we assisted a district whose server crashed – what a nightmare. They tried to restore a recent backup, but the backups were corrupt! The most recent usable backup they had was from October of last year – they lost months of business. It got me thinking about how that would affect other districts…
How would you cope if your server crashed? If you had Meals Plus child nutrition software running your CN program, we could also take the worry out of server backups and maintenance! You could eliminate the cost and hassle of purchasing and maintaining a server with our database hosting.
Did You Know?
Every week 140,000 hard drives crash in the United States
25 million Windows computers crash each day
With the Meals Plus Hosting Service you get 99.99% guaranteed uptime and fast disaster recovery service ensuring that your data is available and safe.
The My Meals Plus Dashboard helps you stay on top of your to-do list by allowing you to bookmark the features you use most in the Meals Plus school cafeteria software system. See how you can make the most out of your software system with My Meals Plus!
For more information on the Meals Plus software system, contact us today online or at 1-800-541-8999!
Social media is a vast, untapped resource for school nutrition programs and is a direct connection between our students and parents. It takes time and commitment but can be a vehicle to reach students and parents with information about the program. Check with your school board policies concerning the use of social media before beginning.
Facebook, Twitter, YouTube and blogs are being used by students and parents, and can be very valuable in telling your story. Perception doesn’t always equal reality and this becomes apparent with some of the postings. By sharing your story, you are communicating who you are and what you are capable of doing. You are earning your customers attention rather than “buying” it. Why not take the opportunity to answer questions and educate our stakeholders?
Information that is posted must be current and relevant to create and keep interest.
Meals Plus makes managing financial and statistical facets of your school cafeterias easy with Financial and Statistical management software. With up-to-date expense information, you can analyze the financial health for the district or an individual school. You can even set performance goals for individual schools!
Email us or call 1-800-541-8999 for more information!
2013 was another successful year for Meals Plus customers across the country and for the Meals Plus Technical Support Team! And in addition to our bi-annual customer satisfaction surveys, we randomly survey Meals Plus customers after they call into our help desk. Below are that survey’s results for 2013 on a scale of 1-5, with 5 being ‘very satisfied’.
How would you rate:
The courtesy of the analyst? 5
The technical skills/knowledge of the analyst? 4.9
The timeliness of the service provided? 4.9
The quality of the service provided? 4.9
The overall service experience? 4.9
In addition to these near perfect numbers, Meals Plus’ average time to answer calls last year was 92 seconds, and first call resolution was just above 93%. Meals Plus customers appreciate that if they ever have an issue, they are just a phone call away from speaking with an actual person that is committed to solving your issue quickly. And if you have a pleasant call with one of these five star courtesy ratedstaff members, you can put the face to the name right here!
The Dish: How long have you been using Meals Plus? Bette: We started partnering with Meals Plus in August 2012.
TD: What duties and responsibilities does your position entail? Bette: My title is “Meals Application Coordinator.” I deal with the applicants, answering their questions and processing the application forms, including direct certification, verification and daily notification of results to the parent/guardians. I maintain application and student participation records.
TD: What aspects of your position do you enjoy the most? Bette: I enjoy the direct contact with the parent/guardians, including helping to explain and complete application forms and sharing information about the program.
TD: What do you like to do in your free time? Bette: Reading and spending time with my grandson, Henry.
TD: What is your favorite “like” about Meals Plus and/or how has it helped your operations? Bette: The speed and efficiency of Meals Plus saves me time and simplifies the application/reporting process. The site is easy to navigate. Customer service is outstanding and I can always get help with whatever issue I am having!
TD: What are your thoughts on Meals Plus customer service? Bette:I have called the Meals Plus Help Desk many times and each rep has been very helpful, knowledgeable, courteous, and patient. They are always willing to help me find the solution to my questions–and I give them LOTS of opportunities to help me!
Congratulations to Paula Montgomery of Fairborn City Schools who will be recognized as the 2012 OSBO Outstanding Food & Nutrition Director of the Year! If you are in attendance be sure to attend the Third General Session on Wednesday November 14th 2012 at 10:30am to see Paula receive her award.