Meals Plus Help Desk Statistics: January 2018

Meals Plus continues to provide top-notch customer service – and fast!

Each month, Meals Plus generates random surveys after technical support calls to ensure our customers have the best support experience possible.

Here are the results of January 2018’s surveys, and some highlights from the month:

  • The average time to answer a support call was only 14 seconds.
  • The average talk time with a customer was only 10 minutes and 8 seconds.

Thank you to the Meals Plus Team for their hard work and providing the best customer support in K-12 cafeteria software!

Congratulations to Our Fall Survey Gift Card Winners

We’d like to thank everyone that took the time to take our Fall Customer Satisfaction Survey last September. And as a token of our gratitude, we randomly chose three winners for a $50 American Express Gift Card. Congratulations to our winners: Connie Vogts from USD 480 in Kansas, Evelyn Chapman from Transylvania County Schools in North Carolina and Jeff Wallis from Chittenden East Supervisory Union in Vermont.

We truly appreciate your feedback – it is through listening to your comments and suggestions that we are able to decide which enhancements will be made to our K-12 school cafeteria software. Thank you for being a part of the Meals Plus Family!