Meals Plus Help Desk Statistics: February 2018

Meals Plus continues to provide top-notch customer service – and fast!

Each month, Meals Plus generates random surveys after technical support calls to ensure our customers have the best support experience possible.

Here are the results of January 2018’s surveys, and some highlights from the month:

  • The average time to answer a support call was only 12 seconds.
  • The average talk time with a customer was only 12 minutes and 19 seconds.

Thank you to the Meals Plus Team for their hard work and providing the best customer support in K-12 cafeteria software!

Meals Plus Help Desk Statistics: December 2017

Meals Plus continues to provide top-notch customer service – and fast!

Each month, Meals Plus generates random surveys after technical support calls to ensure our customers have the best support experience possible.

Here are the results of December 2017’s surveys, and some highlights from the month:

  • The average time to answer a support call was only 16 seconds.
  • The average talk time with a customer was only 11 minute and 34 seconds.

Thank you to the Meals Plus Team for their hard work and providing the best customer support in K-12 cafeteria software!